Returns & Refunds
We want you to shop with confidence. This policy explains when a return, replacement or refund may be available.
Eligible Returns
Sealed, unopened products in original packaging may generally be requested within 7 days of delivery, subject to inspection and the terms below.
- Product is unopened and unused.
- Original packaging and labels are intact.
- Wrong item was delivered.
- Transit damage can be documented with clear photos.
Not Eligible
- Opened, used or resealed consumable products.
- Products with missing or altered batch/packaging information.
- Requests outside the applicable return window, except where statutory rights apply.
How to Request a Return
- Email care@nahfastore.com within 7 days of delivery.
- Include your order number, product name, pack size and reason.
- Attach photos for damage or wrong-item cases.
- Wait for return authorisation before sending anything back.
Refunds
Approved refunds are returned to the original payment method. Bank or payment-gateway processing can take 5–7 business days after the return is approved and processed.
Replacement or Refund
For verified damaged or wrong items, we may provide a replacement subject to stock or a refund according to the applicable policy.
Questions?
Contact care@nahfastore.com or call +91 9113010971.
